Frequently Asked Questions

Everything you need to know about our modern home essentials.

What is your standard shipping timeframe?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental US.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.

Are your products eco-friendly?

At Simple Modern, we prioritize sustainability. Many of our home goods are crafted from recycled materials and sustainable woods, and we use minimal, recyclable packaging whenever possible.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as modern digital payment options including PayPal, Apple Pay, and Google Pay.